Current Openings
Software Engineer (Customer Projects) Americas
About Us
Discourse is a global company with a product that is 100% open source. Our team is 100 people and growing. We’re transforming the online community space. Our product powers a substantial segment of successful online communities, with >30,000 Discourse instances globally. We have thousands of paying customers, with a growing number of Fortune 500 companies on our list, alongside many leading players in the fast-growth technology, gaming and AI spaces.
Applicants in other timezones will not be considered (even if they are willing to adjust their working hours, we don’t think it’s healthy).
About the job
Software Engineers at Discourse are generalists. Some days you may be working on a complex JavaScript feature implemented in Ember.js. Other days you may be working on our Ruby on Rails API server. Some days you may be contributing patches to frameworks or working on one of the many gems and libraries Discourse maintains.
The majority of the work you will do will be open source.
Discourse is primarily a hosting company: some of your focus will be around improving our hosting infrastructure, resolving issues for customers, or assisting with customer-specific implementations and migrations.
Applicants will have a 10-40 hour paid trial project (over 2-10 weeks) prior to joining the team. The trial project usually involves adding a feature to Discourse or a Discourse plugin.
Your responsibilities will include:
- Communicate daily with clients and work with them to agree on work priorities
- Implement and document client features
- Discuss and decide with internal Discourse teams whether features are appropriate in core, or in client plugins
- Maintain client-specific features against latest core versions
- Highlight new critical core features to high-profile clients
- Schedule and deploy patches and upgrades
We’re looking for someone who:
- Has some Ruby and JavaScript experience
- Is passionate about open source and comfortable with public code reviews
- Has a knack for implementing processes, technologies, and solutions for a fast-paced environment.
At Discourse, the ability to communicate well in writing is paramount. We use our own software, Discourse, for most communication and most of your interaction with customers and team members will be in writing. In order to live these values, we look for folks who are:
- Detail-oriented, proactive, and organized
- Able to make decisions quickly and communicate effectively
- Work well independently and remotely
- Kind to their co-workers
- Highly driven with an execution focus and a strong belief in our mission to make the internet a better place
About our pay & benefits
We believe that high-quality benefits make our team more effective. We’ve been thoughtful about our benefits package which includes a completely flexible schedule, 5 weeks of vacation per year, funding for a co-working stipend, and much more!
Our Salary Framework is location and experience based and we’re happy to provide a range up front. We also give every employee a stake in the success of the business, regardless of seniority or role. All full-time employees are eligible to receive equity options in the company as part of our equity incentive program.
Lastly, we believe in having a welcoming workplace where people with diverse backgrounds and cultures can create something great together. We encourage you to apply, even if you don’t meet every qualification! Apply by sending an intro to who you are and resume to jobs@discourse.org.
Designer (Customer Projects) Americas
About Us
Discourse is a global company with a product that is 100% open source. Our team is 100 people and growing. We’re transforming the online community space. Our product powers a substantial segment of successful online communities, with >30,000 Discourse instances globally. We have thousands of paying customers, with a growing number of Fortune 500 companies on our list, alongside many leading players in the fast-growth technology, gaming and AI spaces.
We’re looking for someone located in a US timezone. Applicants in other timezones will not be considered (even if they are willing to adjust their working hours, we don’t think it’s healthy).
About the job
Designers at Discourse are generalists; you’ll ultimately do a bit of everything. Creating mockups and implementing design in HTML, CSS, and JavaScript.
Working with Discourse customers to implement custom themes & components for their communities. Maintaining theme additions & changes for long-term Discourse client sites. Designers in Customer Projects spend a lot of time collaborating and working with others.
Your responsibilities will include:
- Work with one or more Discourse Customer Success Managers to meet client needs & expectations while working with them to decide on design related priorities
- Maintain client-specific design requirements
- Implement large batches of design changes to already existing client themes & theme components
- When things are busy you’ll work on multiple ongoing customer projects and during quieter times you’ll look for ways to develop new open-source themes for Discourse communities
- You will also lend a hand with support on our Meta forum and directly with customers via email
We’re looking for someone who:
- Has a strong knowledge of HTML, CSS (we use SASS), and web standards
- Experience building themes for Discourse is preferred
- You don’t have to be a JavaScript expert, but you will ideally have intermediate JavaScript experience
- Experience interpreting brand guidelines and implementing design that conforms to them
- Team player into designing in a collaborative environment
At Discourse, the ability to communicate well in writing is paramount. We use our own software, Discourse, for most communication and most of your interaction with customers and team members will be in writing. In order to live these values, we look for folks who are:
- Detail-oriented, proactive, and organized
- Able to make decisions quickly and communicate effectively
- Work well independently and remotely
- Kind to their co-workers
- Highly driven with an execution focus and a strong belief in our mission to make the internet a better place
About our pay & benefits
We believe that high-quality benefits make our team more effective. We’ve been thoughtful about our benefits package which includes a completely flexible schedule, 5 weeks of vacation per year, funding for a co-working stipend, and much more!
Our Salary Framework is location and experience based and we’re happy to provide a range up front. We also give every employee a stake in the success of the business, regardless of seniority or role. All full-time employees are eligible to receive equity options in the company as part of our equity incentive program.
Lastly, we believe in having a welcoming workplace where people with diverse backgrounds and cultures can create something great together. We encourage you to apply, even if you don’t meet every qualification! Apply by sending an intro to who you are and resume to jobs@discourse.org.
Paralegal Legal Operations Professional
About Us
Discourse is a global company with a product that is 100% open source. Our team is 100 people and growing. We’re transforming the online community space. Our product powers a substantial segment of successful online communities, with >30,000 Discourse instances globally. We have thousands of paying customers, with a growing number of Fortune 500 companies on our list, alongside many leading players in the fast-growth technology, gaming and AI spaces.
Applicants in other timezones will not be considered (even if they are willing to adjust their working hours, we don’t think it’s healthy).
About the job
We are seeking a highly organized detail-orientated paralegal to join our legal team. The ideal candidate will provide vital support in legal research, contract management, compliance and other matters. You will work closely with our General Counsel and other departments including sales, HR, finance and product development, to ensure the company’s legal requirements are met.
This role is part-time, set at 20 hours per week.
Looking for candidates in EST timezone but open to the UK for the right candidate
Your responsibilities:
Contract Management
- take ownership of contract management, by ensuring accurate documentation within a contract database; and managing the contract renewal process
- draft, review and revise vendor terms, NDAs, SOW changes for CSMs and other legal documents
- send documents for signature
HR compliance
- Take full responsibility for HR compliance (and associated processes) in all EU jurisdictions- including:
- Draft and update policies to accommodate and align with CDCK global policies
- Manage mandatory HR processes specific to jurisdictions
- Provide support to ensure EU HR policies and processes remain up to date
We’re looking for someone who:
- Has experience as a paralegal or as a legal operations professional
- Software industry experience
- Previous stakeholder of contracts management systems, previously supported employment law function, familiar with contract review
At Discourse, the ability to communicate well in writing is paramount. We use our own software, Discourse, for most communication and most of your interaction with customers and team members will be in writing. In order to live these values, we look for folks who are:
- Detail-oriented, proactive, and organized
- Able to make decisions quickly and communicate effectively
- Work well independently and remotely
- Kind to their co-workers
- Highly driven with an execution focus and a strong belief in our mission to make the internet a better place
About our pay & benefits
We believe that high-quality benefits make our team more effective. We’ve been thoughtful about our benefits package which includes a completely flexible schedule, 5 weeks of vacation per year, funding for a co-working stipend, and much more!
Our Salary Framework is location and experience based and we’re happy to provide a range up front. We also give every employee a stake in the success of the business, regardless of seniority or role. All full-time employees are eligible to receive equity options in the company as part of our equity incentive program.
Lastly, we believe in having a welcoming workplace where people with diverse backgrounds and cultures can create something great together. We encourage you to apply, even if you don’t meet every qualification! Apply by sending an intro to who you are and resume to jobs@discourse.org.
System Administrator Americas
About Us
Discourse is a global company with a product that is 100% open source. Our team is 100 people and growing. We’re transforming the online community space. Our product powers a substantial segment of successful online communities, with >30,000 Discourse instances globally. We have thousands of paying customers, with a growing number of Fortune 500 companies on our list, alongside many leading players in the fast-growth technology, gaming and AI spaces.
Applicants in other timezones will not be considered (even if they are willing to adjust their working hours, we don’t think it’s healthy).
About the job
System Administrators at Discourse are computing system generalists. This role will see you debugging across all layers of our tech stack, with a particular focus on the foundational network, storage, and systems management layers that support production Discourse deployments. Our System Administrators are responsible for ongoing capacity planning, platform reliability and security improvements, and compliance. Advances are often achieved through the design and implementation of new software tools and services.
Discourse is primarily a hosting company. Robust infrastructure is a core competency for us. Most deployments are served from our own bare metal, with AWS and other cloud services used as necessary.
Your responsibilities will include:
- Applying fundamental computing theory to solve problems in sustainable space and time.
- When reasoning about infrastructure improvements, you draw upon these combined skills to choose or build the right tool for the job.
- Engaging vendors and datacenter personnel to purchase, deploy, and manage hardware.
We’re looking for someone who:
- Has a well-rounded understanding of how applications interface with the operating system, how the operating system interfaces with the network.
- Can read C, and feel at home in Unix-like systems.
- Has fluency in at least one high-level programming language. We have a large amount of infrastructure tooling, primarily in Ruby and Go.
- Has experience with at least some of tools the we use: Docker, Puppet, Terraform, Prometheus, ELK.
At Discourse, the ability to communicate well in writing is paramount. We use our own software, Discourse, for most communication and most of your interaction with customers and team members will be in writing. In order to live these values, we look for folks who are:
- Detail-oriented, proactive, and organized
- Able to make decisions quickly and communicate effectively
- Work well independently and remotely
- Kind to their co-workers
- Highly driven with an execution focus and a strong belief in our mission to make the internet a better place
About our pay & benefits
We believe that high-quality benefits make our team more effective. We’ve been thoughtful about our benefits package which includes a completely flexible schedule, 5 weeks of vacation per year, funding for a co-working stipend, and much more!
Our Salary Framework is location and experience based and we’re happy to provide a range up front. We also give every employee a stake in the success of the business, regardless of seniority or role. All full-time employees are eligible to receive equity options in the company as part of our equity incentive program.
Lastly, we believe in having a welcoming workplace where people with diverse backgrounds and cultures can create something great together. We encourage you to apply, even if you don’t meet every qualification! Apply by sending an intro to who you are and resume to jobs@discourse.org.