Create and save common replies for repeated use
What does it do?
Templates allows staff members to create and save replies for repeated use, saving you a lot of time typing and posting the replies you post more frequently. Templates are shared among all staff, enabling sites to provide consistent messaging with staff replies.
How do I use it?
You will need to create at least a category to store the templates. After that, specify the category in the plugin settings. That’s it. Now you only have to create some topics in the specified category and they will be available to use as templates. If you want you can create sub-categories to better organize the templates or to provide different sets of replies to multiple groups of users.